Xceptional Support & Warranty Plans to Fit Your Needs

Created to Fit Your Needs Wherever You Are Located

  • 24x7x365 Xceptional Support
  • Access to Level 1‐3 support
  • Firmware upgrades and product monitoring

We know that your Futurex Excrypt™ Host Security Modules and Key Management Servers are critical components for securing you sensitive data network 24/7. That is why our Xceptional Support and Warranty Plans provide firmware upgrades, product monitoring, Level 1‐3 Xceptional Support and even loaner unit replacements, plus much more.

Whether you are a domestic or international customer, we have the warranty and support plans that will help deliver the Xceptional Support for your data encryption security solutions.

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Our Domestic Xceptional Support and Warranty Plans may differ from one to the other, but regardless of which one you choose, we promise that you will always receive our Xceptional Support anytime and anywhere you are.

Futurex Domestic Warranty Support

  • Futurex 90-Day Warranty
  • Futurex Installation Support (available during the 90-day warranty period)

Futurex Domestic Support Plan

  • Futurex Non-Plan Technical Support (after the expiration of the 90-day warranty period)
  • Futurex Standard Extended Support
  • Futurex Platinum Extended Support

To learn more about which one of these plans will best fit your needs, email or contact us at 1-800-251-5112.

No matter where you are in the world, with the Xceptional Support & Warranty Plans you will always get our Xceptional Support that goes above and beyond. Our FAST members will ensure that you receive timely answers and solutions to your critical questions and high profile needs.

Futurex International Warranty Plans

  • Futurex 90-Day Warranty
  • Futurex Installation Support (available during the 90-day warranty period)

Futurex International Support Plans

  • Futurex Non-Plan Technical Support (after the expiration of the 90-day warranty period)
  • Futurex International Extended Support Plan

To learn more about which one of our plans will best fit your needs, email or call us at 1-800-251-5112.