People, Process, and Technology: A Proven Mix
What makes Futurex such a successful company? We believe it is the direct result of our innovative methodology that focuses on the excellence and efficiency of three areas: People, Process, and Technology. Futurex’s business model is centralized around developing superior products, maintaining robust quality assurance, and implementing successful custom initiatives for Tier-1 organizations around the globe.
The People
Throughout the process of analyzing our customers’ core cryptographic infrastructures, implementing our solutions, and maintaining 24x7x365 support, our focus stays on the customer’s needs. By employing skilled and experienced individuals, we’re able to provide our customers with a level of support that consistently exceeds expectations. Futurex’s Solutions Architects are involved with enterprises at the outset of the system analysis process, understanding their specific ecosystem and business objectives, to the solution deployment and beyond. Solution Architects make up Futurex’s Xceptional Support team, which has one of the lowest support escalation rates in the industry, with the vast majority of calls resolved by the first team member to respond.
The Process
When it comes to the security of your core cryptographic infrastructure, a black box solution won’t cut it. Our methodology for implementing our technology into your unique system begins with a thorough analysis of your needs, covering everything from locations of data centers to average TPS ratings. Once our Solutions Architects have a clear idea of your environment’s requirements, we can start developing a custom solution encompassing everything from new API commands to hardware modifications. After design, your new technology will go through extensive testing, with full support during both the testing and post-deployment time frames.
The Technology
Robust hardware that is FIPS 140-2 Level 3-validated forms the backbone of Futurex’s Hardened Enterprise Security Platform . Futurex technology is based around a common code base that enables functionality to be easily implemented into multiple product lines, creating a full solution suite that meets every need of your organization’s core cryptographic infrastructure. With support for all major algorithms and key types and a strong commitment to maintaining compliance with current and emerging regulatory requirements, Futurex’s technology is reliable both today and in the future.