Contact Us
Our promise: We are here whenever you need us.
Customer Support and Services
Our Futurex support team is available 24x7x365, ensuring that our Solutions Architects address your toughest problems, giving you the confidence to operate our devices and cloud services worry-free. Our Xceptional Support experts assist with regulatory requirements, complex system integrations, and best practices for data security.
- Free firmware upgrades for major and minor releases.
- Deployment assistance for first-time customers.
- Unlimited support time for covered organizations.
Prefer to email us directly?
Xceptional Support: support@futurex.com
Sales and proposals: sales@futurex.com
Careers: careers@futurex.com
Partnerships and alliances:
partners@futurex.com
Corporate headquarters
Futurex Engineering Campus
864 Old Boerne Road
Bulverde, Texas, 78163 USA
Phone: +1 830-980-9782
Toll-free: 1-800-251-5112
Email: info@futurex.com
Latin America and the Caribbean
Mexico City
Paseo las Américas #31, Piso 1
Col. Lomas Verdes 3ra Secc, Naucalpan de Juárez.
C.P. 53125
Email: info.lac@futurex.com
India and South Asia
Delhi
701-702
Logix City Center, Sector-32,
Noida-201301-India
Email: info.asia@futurex.com
Europe, the Middle East, and Africa (EMEA)
United Kingdom
One Kingdom Street
Paddington Central
London W2 6BD, U.K.
Email: info.emea@futurex.com