Professional Services

Enterprise cryptographic services from an industry leader

Whether it’s consulting, installing, or training, you’re covered

Over the past 30+ years in the data security industry, Futurex has designed a set of services that give our customers a solution for complete, optimum security across every aspect of their infrastructures.

Secure encryption services

For organizations that don’t have the resources or time to perform secure encryption tasks, our expert Solutions Architects can handle them for you. Futurex maintains an ASC X9.24-compliant secure facility on the Futurex Technology Campus, enabling organizations to use our encryption and certificate services for certificate authority generation, signing, hosting, and more.

During key transfer or use, key officers receive their keys independently and can be confident that Futurex maintained the utmost security throughout the entire process.

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Employee training

One of the leading causes of data breaches across every industry is employee error. To avoid this, use Futurex training support services to properly train your employees on compliance requirements and industry best practices. Our Solutions Architects are well versed in identifying the common pitfalls associated with employee breaches and have extensive experience presenting comprehensive and easily digestible training sessions to employees across various industries. For global businesses with geographically dispersed operations, Futurex offers flexible scheduling options and remote, web-based training sessions.

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On-site installation

Futurex on-site installation services provide a truly turnkey solution for integrating Futurex technology into your infrastructure. Our on-site installation services use Solutions Architects every step of the way, including traveling to your data centers, analyzing the environment, installing the devices, and performing testing to ensure installation succeeded and the environment is fully operational.

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Hardware upgrades

Seeking to upgrade your Futurex products with additional custom functionalities or hardware features? Send your request to our main engineering campus, and our skilled and knowledgeable hardware engineers take care of the rest. Don’t have time to ship your devices? Let our Xceptional Support Technicians come to you and perform hardware services at your data center. Through the Futurex Base Architecture Model, we can perform many feature upgrades in the field, with little to no downtime for your devices.

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Cloud integration

Using VirtuCrypt, organizations can leverage the cloud for additional services such as monitoring and alerting, secure backup, and more. Learn more about VirtuCrypt cloud services.

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Related: Are you a Futurex partner?

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Related: Custom development

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Project management

Futurex is committed to developing and delivering high-quality solutions that meet and exceed your organization’s expectations throughout every project phase. We have distinguished ourselves in the data security industry with our ability to design, develop, and implement custom projects into a production environment in a cost-effective, reliable, and standards-compliant manner.

Project planning

Working with your current and projected company requirements, Futurex develops a comprehensive specification plan for development, testing, implementation, and post-implementation review processes. Futurex is there during all stages to ensure we stay on schedule and deliver a long-lasting, fully functional solution.

Training and installation support

Onsite training and installation are very important when developing custom projects. After carefully implementing the solution in your existing infrastructure, our onsite services and Solutions Architect team provide personalized training. We teach you and your staff the skills necessary to ensure a lasting and productive Futurex system.

Quality assurance

Futurex uses an established development methodology to guide programming personnel in designing, testing, and implementing systems. Our Solutions Architect team members are present throughout the Quality Assurance process and have extensive experience with project management, consulting, audit preparation, technical support, training, and more.

Futurex-signed certificates

Eliminate the hassle of certificate management for your organization.

Companies that must maintain a certificate authority to authenticate the communication between client devices and servers can use the Futurex-Signed Certificates service. Futurex-signed certificates have the advantage of being automatically preloaded during the manufacturing process, which ensures that your Futurex devices are digitally certified by the manufacturer that built them. All Futurex-signed devices are signed in Futurex’s TR-39 and PCI PIN-certified secure facility. Through this service, companies can rest easy knowing that their device is compliant, effective, and secure.

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These preloaded certificates also save customers valuable time, effort, and resources. By taking advantage of the Futurex-Signed Certificates service, organizations do not have to take on the financial burden, time, and effort required to sign devices digitally.

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Audit preparation

Ensure your environment is up to standard before your audit.

Futurex is committed to developing and delivering high-quality solutions that meet and exceed your organization’s expectations throughout every project phase. We have distinguished ourselves in the data security industry with our ability to design, develop, and implement custom projects into a production environment in a cost-effective, reliable, and standards-compliant manner.

  • Maintenance and operation of your organization’s Secure Cryptographic Devices (SCD)
  • Protection of encryption keys and key components
  • Attack prevention through access controls
  • Key management throughout the entire key lifecycle
  • Usage of keys based on the intended purpose
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Interested in cloud audit requirements and compliance mandates? Learn more about the VirtuCrypt cloud backed by Futurex HSMs.

VirtuCrypt cloud

Want to learn more?

Contact a Solutions Architect today.

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